Privacy Notice

1. Information we collect and why

The information we use depends on how you interact with us. The main categories, purposes and legal grounds are summarised below.

2. Property and business information about individuals

Westford Bridge provides research and intelligence for business and property professionals. Some information used in this work concerns identifiable people, such as company directors, persons who control businesses, and individuals referred to in relevant property or commercial records. We obtain such information from official public registers, including Companies House, and other sources we are permitted to use.

We may organise, compare and connect information from different sources to support legitimate professional research. We seek to present information in its proper context, distinguish source records from our analysis, and respect applicable publication restrictions. Relevant information may be available to authorised users of our services where permitted.

3. Where information comes from

We may obtain information directly from you, from your organisation or an authorised representative, automatically when you interact with our website or software, and from lawfully accessible public or third-party business and property information sources. We use only the information relevant to the purpose in question.

4. Cookies and similar technologies

Our website and software may use cookies or similar technologies to support essential functions such as secure sign-in, session management and service reliability. If we use optional analytics or other technologies that require consent, we will seek it where the law requires. You can manage browser cookie settings, although restricting essential cookies may affect service functionality.

5. Sharing information

We may share personal information with service providers who support hosting, storage, authentication, email, support, security and other necessary business operations; with professional advisers where appropriate; and with public authorities where required by law. Relevant research information may be displayed to authorised users of our products, subject to our permitted-use and access arrangements.

We require service providers handling personal information on our behalf to apply appropriate confidentiality and security safeguards. We do not disclose personal information more widely than is necessary for the relevant purpose or otherwise permitted by law.

6. Transfers outside the UK

Some technology or professional service providers may process information outside the United Kingdom. Where a transfer is restricted by UK data-protection law, we will use an applicable lawful transfer arrangement or safeguard. You may contact us for further information about relevant safeguards.

7. Security

We use proportionate technical and organisational measures to reduce the risk of unauthorised access, loss, misuse, alteration or disclosure. Access to non-public information is restricted according to business need. No internet-based service can guarantee absolute security.

8. How long information is kept

We retain personal information for as long as it is reasonably needed for the purpose for which it is used, including providing services, responding to enquiries, maintaining appropriate business records and meeting legal obligations. The period depends on the nature of the information, its continuing relevance, applicable source restrictions and any retention duties. We review information when appropriate and delete or restrict it when it is no longer needed, subject to lawful exceptions.

9. Your data-protection rights

Depending on the circumstances and applicable law, you may ask to access information we hold about you, correct inaccurate information, request erasure or restriction, object to processing based on legitimate interests, or receive certain information in a portable format. Where consent is the basis for processing, you may withdraw it.

We will consider each request in accordance with the law. We may need reasonable evidence of identity before disclosing or changing information. Some rights are subject to exceptions, including where a continuing legal basis applies. You can contact us at contact@westfordbridge.com.

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Business communications and marketing

We may contact you about an enquiry or an existing business relationship. Where we send promotional communications, we will follow applicable marketing and privacy rules. You can ask us to stop direct marketing at any time by contacting us or using an unsubscribe option where one is provided.

11. Other websites

Our website or services may include links to websites operated by others. Their handling of personal information is governed by their own notices, which we encourage you to read.

12. Updates to this notice

We may revise this notice to reflect changes in our business, services or legal requirements. The current version will show its update date when issued. Material changes will be brought to the attention of affected users where appropriate.